Ohioans experiencing a mental health crisis now have a direct line to support with the 988 Suicide & Crisis Lifeline. This easy-to-remember three-digit number provides confidential, cost-free, 24/7 assistance through call, text, or online chat at 988Lifeline.org.
The 988 Lifeline connects individuals facing emotional distress, such as thoughts of suicide, mental health or substance use crises, or concerns for a loved one, to empathetic and accessible care. Ohio’s 988 plan is a crucial part of the state’s commitment to delivering high-quality, person-centered crisis aid across communities.
When calling 988, individuals will first hear a message confirming they’ve reached the 988 Suicide & Crisis Lifeline, followed by hold music while being connected to a trained crisis worker at the nearest crisis center. The crisis worker will listen, provide support, and share helpful resources.
It’s important to distinguish between calling 911 and 988. While 911 is for immediate, life-threatening emergencies, 988 serves those experiencing a mental health crisis. A mental health emergency, such as an active suicide threat or severe intoxication, requires immediate response from law enforcement or paramedics. In contrast, a mental health crisis, like talking about suicide or extreme depression, may not be life-threatening and can often be managed without immediate intervention from emergency services.
Remember, there is hope and help available. You’re not alone during times of crisis.