BELLEVUE—Firelands Federal Credit Union (Firelands FCU) is proud to welcome Lisa Whaley as Assistant Vice President (AVP) Norwalk Market.
Whaley assumes her new position with over 33 years of customer and member support experience and 15 years of dedication to Firelands FCU.
Starting her journey as a part-time teller at Firelands FCU’s Bellevue branch in 2007, Whaley quickly advanced to full-time Teller/Member Service Representative and joined the Monroeville branch as a loan officer a few years later. In 2014, she returned to Bellevue as Head Teller and served in that position for seven years before her most recent promotion to AVP Norwalk Market.
Whaley now provides oversight to all operations within the Norwalk market and is already continuing Firelands FCU’s success in providing excellent member service to those living, working, or worshiping within Huron County.
“I am grateful to start a new chapter here at the credit union,” said Whaley. “I look forward to building relationships with our Norwalk members as I complete this transition.”
In addition to Whaley’s leadership experience within the credit union, her ambitious personality made her the best choice for the open role.
“Lisa has proven her abilities time and time again,” said Brett Montague, Firelands FCU’s President/CEO. “We have no doubt she will excel in leading our Norwalk branch with passion, kindness, and dependability.